Forgot Your Password or Have a Locked Account?
To reset your password or to unlock an account, please enter your account information below and press the "Submit" button. Furthur instructions will be sent to your email-address on file. You will need to know the email-address listed on your E-ZPass MA account and one of the following: transponder number, account number or username. If you do not have an email address on file, please contact E-ZPass MA customer service to add one.
Email address listed on your E-ZPass MA account
Please select one of the following and enter the corresponding information in the box provided.
Transponder Number (Last 11 digits)*
for help identifying which numbers on the Transponder you need to enter.
The Terms & Conditions for the E-ZPass program have been updated as of December 2014.
Due to an international phishing scheme many E-ZPass customers and non-customers have received emails claiming to be from E-ZPass regarding a "missed" or "unpaid" toll. If you have any questions about the validity of any message received from E-ZPass, please contact the E-ZPass Customer Service Center.
The CyberCrimes Division of the FBI is aware of the issue. Anyone receiving this scam email and/or may have fallen victim to this is encouraged to file a complaint with the Internet Crime Complaint Center.
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for general information on the E-ZPass MA program.
If you need assistance with your account, please check our
by email. You may also call E-ZPass customer service at 1-877-627-7745.